How can we help you?

Account Setup

Creating and configuring your account

2 min

First Document Conversion

Convert your first document

Understanding File Formats

Supported formats and best practices

Document Processing

Master document conversion features

Batch Processing

Convert multiple documents at once

Quality Settings

Optimize output for your needs

Advanced Conversion Options

Custom settings and configurations

8 min

Error Handling

Troubleshooting conversion issues

Security & Privacy

Keep your documents safe

Data Security Overview

How we protect your documents

Privacy Controls

Managing your data and privacy

Compliance Standards

SOC 2, GDPR, and other certifications

Document Retention

How long we keep your files

2 min

API & Integrations

Connect LoanDocs.ai to your workflow

API Documentation

Complete REST API reference

10 min

Authentication

API keys and security

Webhooks

Real-time notifications

7 min

Third-party Integrations

Connect with popular tools

8 min

Account Management

Manage your subscription and settings

Billing and Subscriptions

Managing your payment and plan

Usage Limits

Understanding plan limits

Team Management

Adding and managing team members

Account Settings

Profile and preferences

Troubleshooting

Solutions to common problems

Common Issues

Quick fixes for frequent problems

Upload Problems

Resolving file upload issues

Conversion Errors

Understanding error messages

Browser Compatibility

Supported browsers and requirements